When will my order be shipped?

Once your order is placed, we'll verify your shipping details are correct. If we see something is missing, we'll contact you by email asking for the missing information.

Please be kind enough to respond to the email that we are sending otherwise, your order will be cancelled. We cannot guarantee the arrival of your order if the shipping information is incomplete.

The fulfilment process can take a few days and can vary depending time of year. Typically this process takes 24-48 hours.

As soon as your order has been fulfilled, you'll receive a shipping confirmation email with tracking number. This mean's your Society product is on its way! 

We will do everything we can to get your delivery to you as soon as possible. Like you, we want you to receive our gear as fast as superman. In the event it takes more time than expected, please bear with us as we can only deliver everything as fast as the post will let us! 

I'm missing items in my delivery! What happened?

Don't be alarmed, sometimes we will send some items faster than others. There could be a number of reasons for this;

  • We have a short back order for your second product
  • Product is shipped from a separate warehouse dependent on the item
  • It's more fun to open more than 1 package!

You will get different tracking numbers for the separate orders as well, so you will always be able to track them!

How does customs work with your deliveries?

Society is not responsible for any charges made buy your country's customs agency (if any do apply). Before placing the order please make sure you understand how customs in your country works. To speed up the delivery process we will be shipping from US, UK, Australia or Germany.

When you place an order you agree you understand how customs in your country works, and any law related to the product you are buying. 

What countries do you deliver to?

For a full list of countries we deliver to, see below.

Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States.

Shipping times will vary depending on country and product.

Unfortunately if your country isn't listed above, we are unable to deliver to you at this stage.